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I cannot remove the timely tickets from an event

User creates an event with timely tickets and wants to remove the timely ticket from it and make it "No ticket, free".

If user tries this, he gets the message:

Timely Alert:

We were unable to remove the Event on Network.
Detail: The event should be closed to be permanently deleted.

  • Robert Whiteside
  • Sep 7 2016
  • Will Not Implement
  • Attach files
  • Admin
    Robert Whiteside commented
    September 07, 2016 04:28

    There are two workarounds for this situation

    • Update the ticket types to "canceled" and the tickets will be removed from the event page or
    • Delete the event and create a brand new one with the same URL.