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Please raise any Bugs via "Get Help" button on your calendar admin dashboard.

I am not receiving notifications from front end user submissions

User: "I have the notifications set to go to a gmail account, but after submitting several test events from a variety of email submittor accounts, I am not seeing any notifications - not even in spam, updates or any other tabs."

Ben: I tested and this is a bug. The correct email address is in Dashboard > Events > Settings > Add-ons > Notifications will be sent to this email and Dashboard > Settings > General > Email Address, but notification does not come when someone submit event.

  • Benjamin
  • Oct 31 2016
  • Shipped to WP & Hosted
  • Attach files
  • Marianne Gagnon commented
    October 31, 2016 17:45

    I have the same problem. Tried it out multiple times and I haven't had a single notification come to me.

  • sarah giberson commented
    November 01, 2016 14:32

    Not getting notifications. I did a test event and was told my event was successfully posted, however the event didn't actually even go to the drafts (I have it set up that I must approve the events to be published). This is an even bigger problem!

  • sarah giberson commented
    November 01, 2016 14:43

    Sorry...I meant the "PENDING" folder.

  • steven vargas commented
    November 01, 2016 21:12

    3 more events came up and I have not been notified via email

  • Matt Lipman commented
    November 02, 2016 15:16

    Same issue. When our clients submit events, we no longer receive notifications. This use to work for several months.

  • Guest commented
    November 02, 2016 19:26

    Same issue - it just suddenly stopped working.

  • Albert BARNES commented
    November 02, 2016 19:27

    Please fix. Also check as I do not believe the poster receives notification either.

  • steven vargas commented
    November 08, 2016 01:48

    Still not working.  Any updates?

  • steven vargas commented
    November 08, 2016 01:49

    Why does it say "

    This board is only for raise feature requests.
    Please do not raise bugs here. Instead, use the forum (or "Get Help" admin dash button for Timely hosted calendars) for that." at the top of this page?